Frequently Asked Questions

Community Referral Partners

How do we become a community referral partner of Dignity Foundation?

At Dignity Foundation, we partner with non-profit organizations throughout Maricopa County  that align with our mission and purpose. We are dedicated to supporting your daily efforts in serving individuals and families. Please feel free to reach out to us with any questions. 

Can I refer a shopper if I have not yet met with a Dignity Foundation representative?

No, you will need to first meet with a Dignity Foundation representative.  To get started, please contact Dignity Foundation to schedule a time to meet with a team member. This meeting helps ensure that our missions align and allows us to explore how we can best support one another.

Dignity Home

Does a shopper need a referral for the Dignity Home program?

Yes, we partner and work along side non-profit organizations and require a referral source for all individuals.  The referral form (found on the website) will provide us with the necessary contact information for your referred participant. This enables us to reach out to the individual and set up a day and time for the shopping trip.

Does the Dignity Home program provide shopping opportunities on Saturday or Sunday or is it only weekday availability?

Saturday and Sunday are options for the shopping trip.  We strive to accommodate our shoppers work and family schedules to best meet their needs.

Do only families qualify for the Dignity Home program, or can I refer an individual living independently as well?

We also support individuals transitioning into new, independent living environments.  For example, we assist young adults who have aged out of the foster care system and have their rent covered but lack the resources for essential household items to make their home comfortable, functional, and stable. 

Does the referred participant need to be established in my organization in order to be approved for the Dignity Home program?

We request that referred participants be actively engaged within your organization a minimum of four to six months working toward stable, independent living. 

Does the Dignity Home program cover one month of rent or utility expenses?

No. We do not assist with rent payments nor do we assist with monthly utility payments. 

Do you shop for food or furniture?

No, we do not shop for food or furniture with our shoppers. If, during the shopping visit, we realize a shortage of food in the home, we do offer information and support for accessing community food banks and dining rooms.  

If item(s) needed are not available in the store, can the item(s) be purchased online?

Yes.  We will make the purchase online.  The item(s) will be delivered to our office and we will schedule a drop off date.  

What can I expect after I place my referral?

You will be immediately notified of your referral to ensure it was submitted correctly.  Email notification of the date set for the trip will be sent to you, as well as a shopping summary outlining the shopping visit once it is complete.   

Dignity Threads

Is a referral required for the Dignity Threads program?

Yes, we partner and work along side non-profit organizations and require a referral source for all individuals.  The  referral form (found on the website) will provide us with the necessary contact information for the referred shopper. This enables us to reach out to the shopper and set up the shopping trip.

Does the Dignity Threads program provide shopping opportunities on Saturday and Sunday or is it weekday availability only?

Saturday and Sunday are options for the shopping trip.  We strive to accommodate our clients’ work and family schedules to best meet their needs.

Does the referred participant need to be established in my organization in order to be approved for the Dignity Threads program?

We request that referred participants be actively engaged within your organization a minimum of four to six months working toward stable, independent living and employment. 

If item(s) needed are not available in the store, can the item(s) be purchased online?

Yes.  We will make the purchase online.  The item(s) will be delivered to our office and we will schedule a drop off date with your client.  

What can I expect after I place my referral?

You will be immediately notified of your referral to ensure it was submitted correctly.  Email notification of the date set for the trip will be sent to you, as well as a shopping summary outlining the shopping trip once it is complete.   

Dignity Kids

Is a referral required for the Dignity Kids progam?

Yes, we partner and work along side non-profit organizations and require referrals to come through approved partner organizations.  The referral form (found on the website) will provide us with the necessary contact information for the referred shopper.  This enables us to reach out to the shopper and set up a day and time for the shopping trip. 

Does the Dignity Kids program provide shopping opportunities on Saturday and Sunday or is it weekday availability only?

Saturday and Sunday are options for the shopping trip.  We strive to accommodate our shoppers work and family schedules to best meet their needs.

Does the referred shopper need to be an established participant in my organization in order to be approved for the Dignity Kids program?

We request referred shoppers be actively engaged within your organization a minimum for four to six months working toward stable, independent living.  Our goal is to collaborate closely with you, providing support for your efforts with each of your ongoing participants.  

What items are provided through the Dignity Kids program?

Each parent shops for what their greatest need is in caring for their child.  Examples of items purchased include: crib, high chair, stroller, car seat, baby gates and diapers/wipes.

Who is eligible for the Dignity Kids program?

Children must be part of the immediate family included in the referral to the Dignity Kids program. We’re only able to provide items for the children directly connected to the referred household, not for friends or extended family members. 

Do families get to choose the items themselves for their children?

Yes.  Dignity of choice is a core value of our program.  Families are guided through a shopping experience where they select items that best fit their child’s needs and preferences all while staying within within the budget parameters of our program. 

What can I expect after I place my referral?

You will be immediately notified of your referral to ensure it was submitted correctly.  Email notification of the date set for the trip will be sent to you, as well as a shopping summary outlining the shopping trip once it is complete.  

Any Questions?

Please feel free to reach out with any questions or requests for additional information!